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Shipping

We are a UK bases company and, as such, all of our packages are sent via The Royal Mail postal service.

We accept payments via PayPal and, as such, in order for both ourselves and our customers to benefit from PayPals Payment Protection services, we can only post goodies to THE NAMED UK ACCOUNT HOLDER and to that named account holders CONFIRMED UK BILLING ADDRESS.

Our postage locations consist of confirmed PayPal addresses located within the UK, Jersey, Guernsey, The Isle of Man and the Channel Islands.

We send all of our goodies with loving care, from our hands to your home (via the Royal Mail 2nd class signed for delivery service) for a discounted price of just £2.90 for all orders over £19.00 or for FREE when you spend over £33.00. Orders under £19.00 will be sent for a standard fee of £3.90. All we ask is that you spend a minimum of £5.00 and that you pay us via YOUR confirmed UK PayPal account and that delivery is to YOUR UK PayPal confirmed UK billing address..

  1. All goodies are posted via the Royal Mail domestic UK RECORDED delivery service (2nd Class)
  2. All goodies are posted via a signed for delivery service which requires YOUR signature upon arrival
  3. Where possible, all goodies are posted within 3 business days* of receipt of your cleared payment
  4. All goodies are posted in super protective packaging (i.e. double walled cardboard boxes)
  5. All packages have insurance cover up to £50.00 maximum
  6. Typically packages arrive within 5 to 9 business  days* from the date you placed your order
  7. All packages include a Royal Mail tracking reference number which we will email to you on the day of dispatch


Apologies but we do NOT post goodies to:

  1. Anyone other than the NAMED UK PayPal account holder
  2. To any address which differs from that of the CONFIRMED UK PayPal account holder
  3. Any destination other than the UK, Guernsey, Jersey and the Channel Islands
  4. P.O. Boxes
  5. Mail Boxes (this includes places such as Parcel Motels)
  6. Hotels/Motels
  7. Halls of residence
  8. Students at Colleges/Universities
  9. Anyone other than the person named on the confirmed UK PayPal Account
  10. To any address which is not the confirmed UK PayPal address
  11. To any PayPal address which is UNCONFIRMED

*Business days are Monday to Friday, 8am until 5pm and exclude all national and public holidays.

For details relating to orders which are returned to dinkybox via the Royal Mail due a failed delivery, please see our Retruns & Refunds Policy.
Please note that the Royal Mail do not consider a package as undelivered until 15 business days have past, following the date of dispatch. For further postage information please visit the Royal Mail website.

Super Important : If you wish to return a goodie to dinkybox due to a change of mind, the RETURN postage must be paid by YOU, the customer. Additionally the original postage fee cannot and will not be refunded. Please also note that if you received fee postage a charge of £3.90 will be deducted from your refund to cover the original postage fee paid by dinkybox.

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