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Privacy Policy

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, as updated from time to time, and other applicable privacy laws.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:

When contacting us, please remember to quote your name and contact details along with any dinkybox account number or correspondence reference you may have.

Children
We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian. Please note that our goodies are designed and aimed at collectors and those aged over the age of 15 years.

The personal data we collect about you
When you make purchases from our dinkybox website, we may collect the following personal data about you:

  1. your full name and title
  2. your billing and delivery postal addresses, phone (including mobile phone), place of work name, address and landline telephone number and e-mail details;
  3. where you have registered with us, your user name and password;
  4. where you place an order with us, your payment card details will be processed via a secure third party website such as SagePay or PayPal
  5. your browsing and shopping activities;  
  6. your location

This data is required in order to process your order. At no point do we share your information with anyone other than SagePay, PayPal or in the case of newsletter subscription requests, with Mail Chimp.

How we may store and use your information
dinkybox (and third party data processors acting on our behalf) may collect, store and process your personal data:

  1. to make this Website available to you and to provide you with content which is tailored to your individual tastes
  2. to maintain any registered account that you hold with us;
  3. with your agreement, to contact you (by e-mail) about promotional offers and products and services which we think may interest you (via Mail Chimp)
  4. for customer satisfaction and market research purposes;
  5. to provide our goods and services to you and for associated purposes, including verifying your identity;
  6. for research, analysis, testing, monitoring, risk management and administrative purposes; and
  7. for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).


We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this policy.

 

Security
We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure.  Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

  • Keep your account passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this by going to ‘My Account’ and clicking ‘Change name, email or password’,
  • Avoid using the same password for multiple online accounts.

 

Spoof/false emails
We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from dinkybox.co.uk asking you to do so, please ignore it and do not respond.

 

Your rights
You have the following rights:

  • the right to ask what personal data that we hold about you at any time
  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge;
  • the right to opt out of any marketing communications that we may send you

If you wish to exercise any of the above rights, please contact us using the contact details specified above.  However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.

 

Third party sites
This website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this website and we cannot be responsible for personal data that third parties may collect, store and use through their websites. You should always read the privacy policy of each website you visit carefully.

 

Updates to this policy
This privacy policy was last updated on August 23rd 2015. Please check back regularly to keep informed of updates to this privacy policy.

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